The UAE has introduced a new set of traffic and safety regulations for delivery riders in Dubai and Sharjah, aiming to enhance road safety, improve working conditions, and hold companies accountable for compliance. The updated rules focus on stricter training, speed limits, protective gear, and smart monitoring systems.
The UAE has rolled out a new set of traffic and safety regulations aimed at improving working conditions and public safety for delivery riders across Dubai and Sharjah. These updated rules, introduced by transport and traffic authorities, come as part of an ongoing effort to reduce road accidents involving delivery motorcycles and ensure that riders follow professional safety standards while on duty.
Table of contents [Show]
Under the new regulations, all delivery riders are required to undergo specialized safety training before receiving or renewing their delivery permits. The training covers essential areas such as defensive driving, road awareness, vehicle maintenance, and emergency procedures.
Authorities have emphasized that delivery companies must ensure their riders are fully equipped with protective gear — including helmets, gloves, reflective vests, elbow and knee guards — and that their vehicles meet technical inspection standards.
In addition, riders are prohibited from using mobile phones while riding, even with earphones or Bluetooth devices. Violations may result in fines, suspension, or permanent cancellation of delivery permits.
To curb reckless driving, the new rules enforce stricter speed limits for delivery bikes, particularly in high-traffic areas and residential zones. Riders will also be restricted from using highways or fast lanes unless explicitly authorized.
The use of unregistered or modified motorcycles for deliveries is now banned. Only vehicles approved by the Roads and Transport Authority (RTA) or the relevant Sharjah transport department can be used for commercial delivery purposes.
Authorities have also introduced mandatory periodic vehicle inspections to ensure that motorcycles are maintained in proper condition. Any bike found unfit for service will be immediately suspended from operation until it meets compliance standards.
Delivery service providers and online platforms will also be held accountable for non-compliance. Companies must ensure that riders follow safety guidelines and maintain an updated record of their licenses, insurance, and vehicle registrations.
Failure to meet safety standards could lead to company fines, suspension of delivery permits, or legal action. Authorities are urging companies to prioritize riders’ welfare by implementing fair schedules, limiting excessive workloads, and ensuring adequate rest periods.
To improve enforcement, delivery vehicles will soon be equipped with smart tracking devices. These systems will allow authorities to monitor riders’ speed, routes, and stop durations in real-time.
Data collected will help identify patterns of unsafe driving and enable authorities to take preventive action before accidents occur. This initiative is part of a broader smart mobility system that the UAE is implementing to enhance road safety through technology.
In Dubai, the RTA is expected to integrate delivery fleet tracking into its central traffic management system, enabling coordinated responses to violations and traffic disruptions. Sharjah’s authorities are also introducing similar measures to align with federal standards.
The new framework also seeks to protect riders’ rights and improve working conditions. Employers must provide riders with health insurance, fair wages, and compensation for injuries sustained while on duty.
Additionally, companies are prohibited from imposing excessive delivery quotas that force riders to speed or neglect safety procedures. Delivery workers will have the right to report unsafe working conditions or unfair practices directly to authorities through dedicated complaint channels.
Authorities are collaborating with major delivery platforms to establish an industry code of conduct that ensures consistent treatment across all operators.
Strict penalties have been outlined for both riders and companies that fail to comply with the new regulations.
Riders caught violating traffic or safety rules may face fines starting from AED 500, along with suspension or cancellation of their permits.
Companies that repeatedly fail to enforce compliance may face fines exceeding AED 50,000 or a suspension of their operating license.
Employers found neglecting worker safety could also face legal action under UAE labor laws.
Officials said these measures reflect the UAE’s broader commitment to road safety and public welfare. Delivery-related accidents have increased in recent years as demand for fast delivery services has grown — particularly in the post-pandemic era.
By standardizing rules and strengthening oversight, authorities aim to create a safer, more professional delivery ecosystem that benefits riders, companies, and the public alike.
The new regulations are already being rolled out across Dubai and Sharjah, with full compliance expected in early 2026. Authorities will conduct regular inspections and awareness campaigns to ensure both riders and companies adapt smoothly to the changes.
Residents and customers are also encouraged to support the initiative by respecting delivery riders on the road, allowing safe drop-off zones, and avoiding unnecessary pressure on delivery timings.
The UAE’s focus on delivery safety reflects its larger goal of maintaining global standards in transportation management, ensuring every ride — whether for passengers or parcels — happens safely and efficiently.
