UAE residents facing unpaid salaries can now report violations anonymously through MoHRE’s secure complaint system. The initiative protects workers’ rights without risking job security or identity exposure.
Struggling with unpaid salaries in the UAE? Residents now have an easier, safer way to report delayed or withheld wages—completely anonymously. The Ministry of Human Resources and Emiratisation (MoHRE) has strengthened its worker protection system, offering new confidential channels for employees to file salary complaints without risking their identity or job.
This move comes as part of the UAE’s ongoing efforts to ensure fair treatment and payment practices across all industries, from construction to domestic work, hospitality, and retail.
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Many workers, especially those in low-income sectors or on limited contracts, often fear retaliation if they report wage issues. Now, with MoHRE’s expanded anonymous complaint system, employees can safely raise concerns about salary delays or non-payment through:
The MoHRE call centre
The official website and app
Licensed community centres and worker support groups
No personal information is required, and all reports are handled confidentially. The new system is designed to protect workers’ rights without putting their visa status or job security at risk.
Once a complaint is submitted:
Verification: MoHRE reviews employment documents and salary agreements to verify the issue.
Employer Contact: Authorities contact the employer for an explanation and seek an immediate resolution.
Mediation: A negotiation phase may follow, where employers are urged to settle dues promptly.
Enforcement: If the employer fails to comply, MoHRE can impose fines, freeze work permits, or suspend the company’s operations.
Salary Payouts: In cases where employers default, the government can disburse pending wages directly to workers from a wage protection fund.
Thousands of salary disputes have been settled through this process since early 2024, many within just a few weeks. Workers report recovering full payments with zero impact on their immigration or employment status. MoHRE has also published warnings and penalties for non-compliant companies, strengthening public confidence in the system.
The service is available to:
Full-time and part-time employees in the private sector
Domestic workers under official sponsorship
Freelancers and limited contract staff
Workers in construction, logistics, hospitality, healthcare, and more
Even anonymously, it helps to submit:
Your contract copy (if available)
A record of past salary slips or bank transfers
The name and license number of your employer
Details like the date of last payment, and the amount pending
According to MoHRE, all complaints are investigated without notifying the employer about the source. This means your identity stays protected, and your visa, job, or housing situation remains unaffected.
Labor law experts have praised the UAE’s recent measures as a critical improvement in worker protection. “The option to report unpaid salaries anonymously helps balance the power between employers and vulnerable workers,” said one Dubai-based legal advisor.
MoHRE has also warned employers to maintain transparent salary records and meet monthly wage obligations on time. Companies that repeatedly violate salary laws may face:
Hefty fines
Visa restrictions
Work permit bans
Blacklist inclusion, barring them from hiring or operating in the UAE
Call MoHRE at 600 590000
Use the MoHRE UAE app (available on iOS and Android)
Visit www.mohre.gov.ae and use the anonymous complaint section
Seek help at a Tawafuq centre or licensed community service center
This initiative is part of a wider effort by the UAE government to ensure ethical labor practices, worker well-being, and corporate accountability. It aligns with recent changes such as the Wage Protection System (WPS), mandatory offer letters, and real-time labor contract tracking.
Whether you're a blue-collar worker or a private sector employee, knowing your rights and the proper channels can make a big difference.
