In a world where teenagers are growing up online, UAE parents are being encouraged to prioritize open communication over surveillance when it comes to keeping their children safe in the digital space.
Rather than imposing strict controls, experts say the key to online safety lies in shared experiences and guided exploration — a message being echoed by major platforms like TikTok and Snapchat, which are enhancing their family safety features to support a more collaborative approach.
“It’s not about spying,” said Ilunga Mpyana, Head of Public Policy Programmes for TikTok in the Middle East and surrounding regions. “It’s about asking, ‘What are you experiencing online?’ and starting conversations.”
TikTok’s Family Pairing feature is at the forefront of this shift, offering tools that allow parents — with their teen’s knowledge — to monitor screen time, apply content filters, and receive safety alerts. The emphasis is on mutual participation, not secret surveillance.
Snapchat is also strengthening its support for families through a redesigned Family Safety Hub, which provides insights into who teens are communicating with, while protecting the privacy of message content. Jawaher Abdelhamid, Head of Public Policy for Snap Inc. in the region, said the platform’s updates reflect a broader move toward “empowering families with tools — not taking over their teens’ digital lives.”
The change in tone is deliberate. By renaming its portal from “Parents Site” to “Family Hub,” Snapchat signals a more balanced, respectful approach to digital parenting.
Still, experts warn that technology alone isn’t enough.
“Digital spaces are part of how teens express themselves, learn, and build identity,” explained Dr. Jana Bou Reslan, a lecturer in educational psychology. “It’s not just about how long they’re online, but what they’re doing there — are they learning, creating, or just passively consuming?”
She advises parents to be present and engaged — not controlling — and to spot warning signs like sudden withdrawal or secrecy around devices. But the response, she adds, should always come from a place of empathy.
“Start with a conversation, not a confrontation,” Dr. Bou Reslan said. “Say, ‘I’ve noticed a change — want to talk about it?’ That’s how trust is built.”
Both platforms and professionals agree: online safety isn’t a solo effort — it’s a family journey. Tools can help, but the most powerful protection comes from honest dialogue, trust, and shared digital experiences.
As teens continue to explore who they are online, UAE parents are being reminded that the goal isn’t to watch from the shadows — it’s to walk beside them.