MoFA and Abu Dhabi Customs have signed an MoU to build a smart digital system for data sharing. The partnership aims to boost service quality, support digital transformation, and streamline customs operations in line with Abu Dhabi's vision. The move will enhance government efficiency and support a future-ready UAE.
The Ministry of Foreign Affairs (MoFA) and the General Administration of Abu Dhabi Customs have signed a Memorandum of Understanding (MoU) to create a full system for digital data exchange between the two departments. This new agreement aims to provide smooth, high-quality government services and supports the wider goals of the UAE and Abu Dhabi Government.
The MoU was officially signed at the MoFA headquarters in Abu Dhabi by H.E. Omar Obaid Al Hesan Al Shamsi, Undersecretary of the Ministry of Foreign Affairs, and H.E. Rashed Lahej Al Mansoori, Director General of Abu Dhabi Customs.
The agreement will help both parties create an advanced, secure digital system that allows for smooth sharing of data. It also includes building smart services that are fast, connected, and meet the needs of everyone using them. These services will have strong data protection, smart controls, and easy access for all users.
H.E. Omar Obaid Al Hesan Al Shamsi said that this partnership is a big step forward in the UAE’s digital transformation. By safely sharing data and connecting systems, this agreement helps reduce paperwork and speeds up services. It also supports the Zero Government Bureaucracy Programme, which aims to make all government processes simpler and faster.
He added that the Ministry is using the latest technology and artificial intelligence to create a digital environment that is smart, forward-looking, and focused on the future. This helps save time, cuts down extra steps, and improves service for everyone.
H.E. Rashed Lahej Al Mansoori shared his pride in the agreement and said it shows how committed Abu Dhabi Customs is to becoming more digital. The MoU is a major moment in their plan to work better with other government bodies and build smarter customs systems.
He explained that sharing data with trusted partners is a big part of Abu Dhabi Customs’ future. This step will improve how customs work, raise the quality of services, and support the UAE’s larger goals of building a smart, diverse, and strong economy. It will also help make Abu Dhabi a global leader in trade and smart services.
